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To get your repair or replacement, you’ll need to book an appointment at an Apple store or authorized Apple service provider (an outfit that meets the company’s repair standards).
Apple Authorized Service Providers (previously called Apple Specialist Resellers [1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.
The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
The shift reflects a strengthening “right to repair” movement embraced by President Joe Biden and affecting everything from smartphones to cars and tractors. Under Pressure, Apple Allows Self ...
The Apple Store is a chain of retail stores owned and operated by Apple Inc. The stores sell, service and repair various Apple products, including Mac desktop and MacBook laptop personal computers, iPhone smartphones, iPad tablet computers, Apple Watch smartwatches, Apple TV digital media players, software, and both Apple-branded and selected third-party accessories.
A string of false 911 calls from an Apple repair facility has plagued a small city near Sacramento, California for months.
In 2022, Apple started enabling customers to repair batteries and screens. [citation needed] Additionally, Apple has prevented companies from repairing or refurbishing Apple's products without their permission. These action have irritated consumers who believe Apple is against the right to repair. [83]
According to an internal memo circulated to Apple Stores and service providers last week, the company plans to address these issues by offering free repairs on any Smart Keyboard within three ...