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AVI-SPL is a multi-office provider of collaboration and audio video technologies, and managed AV services to businesses and organizations. The company installs equipment related to video conferencing and telepresence, digital media systems, audio, security systems, control rooms, and provides onsite staffing.
Magic Solutions International, Inc. (known as Magic Solutions) was a company that specialized in help desk automation and asset management software. Based in the East Coast of the United States, the company emerged as an unplanned spin-off from a computer systems integrator, and was later considered one of the East Coast's most successful independent software vendors of the 1990s.
It was the subject of the world's first webcam, created by Quentin Stafford-Fraser and Paul Jardetzky in 1991. To save people working in the building the disappointment of finding the coffee machine empty after making the trip to the room, a camera was set up providing a live picture of the coffee pot to all desktop computers on the office network.
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A webcam is a video camera which is designed to record or stream to a computer or computer network. They are primarily used in video telephony , live streaming and social media , and security . Webcams can be built-in computer hardware or peripheral devices , and are commonly connected to a device using USB or wireless protocol .
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues. IT can efficiently manage and allocate global help desk resources, including – most importantly – its personnel, to access any computer to provide support despite the end user or IT rep location.
Micro Electronics, Inc. (MEI) is an American privately held company headquartered in Hilliard, Ohio.Founded in 1979 by John Baker, [1] it serves as the parent company of the computer retailer Micro Center, its online division Micro Center Online, and its brand iPSG, [2] which houses PowerSpec PC, WinBook, and Inland (including Inland Premium for high-end SSDs).