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  2. Louis Rossmann - Wikipedia

    en.wikipedia.org/wiki/Louis_Rossmann

    Louis Anthony Rossmann (born November 19, 1988) [3] [4] is an American independent electronics technician, YouTuber, and right to repair activist. He is the owner and operator of Rossmann Repair Group in Austin, Texas (formerly New York City), a computer repair shop established in 2007 which specializes in logic board-level repair of MacBooks.

  3. MacBook Pro - Wikipedia

    en.wikipedia.org/wiki/MacBook_Pro

    The MacBook Pro is a line of Mac laptop computers developed and manufactured by Apple. ... This "will repair affected MacBook Pro systems, free of charge". The ...

  4. Pentalobe screw - Wikipedia

    en.wikipedia.org/wiki/Pentalobe_screw

    Pentalobe screws were adopted by Apple starting in 2009, when they were first implemented in the 15-inch MacBook Pro. They have since been used on other MacBook Pro, MacBook Air and iPhone models. Apple attracted criticism upon the introduction of the pentalobe screw; it was seen by some as an attempt to lock individuals out of their devices. [2]

  5. Download and install System Mechanic - AOL Help

    help.aol.com/articles/how-do-i-download-and...

    Visit the System Mechanic detail page.; Click Try It Free.; If prompted sign in. Enter you billing details. Click Start my free trial.; Click Get started.; Follow the on-screen instructions to begin using your product.

  6. Genius Bar - Wikipedia

    en.wikipedia.org/wiki/Genius_Bar

    The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.

  7. Apple certification programs - Wikipedia

    en.wikipedia.org/wiki/Apple_certification_programs

    To repair a Late-2013 13-inch MacBook Pro with Retina Display, one must be an Apple Certified Macintosh Technician and pass an exam for repairing 13-inch Retina MacBook Pros (Late 2013 to Early 2015). All technicians who received certification after November 20, 2014 are certified to repair any Mac released before 2015. [3]

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