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USCIS's website contains self-service tools, including a case status checker and address change request form. Applicants, petitioners, and their authorized representatives can also submit case inquiries and service requests on USCIS's website. The inquiries and requests are routed to the relevant USCIS center or office to process.
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If the additional verification fails to turn up the information sought, SAVE electronically notifies the customer agency to submit an electronically prepopulated Form G-845, Document Verification Request, by mail to the USCIS Immigration Status Verification Unit with a copy of the applicant's immigration documentation.
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The Administrative Appeals Office, full name USCIS Administrative Appeals Office, and also known as the AAO and USCIS AAO, is an office within United States Citizenship and Immigration Services (USCIS) that can be used by petitioners to appeal adverse USCIS decisions made on their petitions. [1]