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• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
Open the folder or Inbox where your message is located. 2. Click the box next to the message you want deleted. 3. ... Click the Trash folder. 2. Select the message ...
Scroll down to the trash or spam folder. Tap on the trash icon on the far right from trash. Tap OK to delete. Rename a folder. Tap the Inbox icon. Tap and hold on the folder you want to rename. Tap Rename. Enter a new folder name. Tap Save. Switch between folders. Tap the folder name in the lower left corner. Scroll through the list to select ...
1. Click the Settings icon | select More Settings. 2. Click Filters. 3. Click the the filter you want to edit. 4. Edit the filter name, rules, or folder. 5. Click Save.
Filters - Review your settings to see if filters are sending emails to another folder. If you find any unexpected filters, check to see if your account may have been compromised. Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually.
Scroll down to the trash or spam folder. Tap the Trash Icon. Tap on OK to delete. Rename a folder. Tap the Inbox icon. Tap and hold on the folder you want to rename. Tap Rename. Enter a new folder name and click Ok. Switch between folders. Tap the folder name in the lower left corner. Scroll through the list to select the folder to view. Tap on ...
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