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2. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   An inbound call centre is operated by a company to administer incoming product or service support or information inquiries from consumers. Outbound call centres are usually operated for sales purposes such as telemarketing , for solicitation of charitable or political donations , debt collection , market research , emergency notifications, and ...

3. Telemarketing - Wikipedia

   en.wikipedia.org/wiki/Telemarketing

   Telemarketing. Telemarketing (sometimes known as inside sales, [1] or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products, subscriptions or services, either over the phone or through a subsequent face to face or web conferencing appointment scheduled during the call.

4. Sales management - Wikipedia

   en.wikipedia.org/wiki/Sales_management

   Sales management is a business discipline which is focused on the practical application of sales techniques and the management of a firm's sales operations. It is an important business function as net sales , through the sale of products and services and resulting profit , drive most commercial business.

5. Sales - Wikipedia

   en.wikipedia.org/wiki/Sales

   Sales broker, seller agency, seller agent, seller representative: This is a traditional role where the salesman represents a person or company on the selling end of a deal. Sales managers aim to implement various sales strategies and management techniques in order to facilitate improved profits and increased sales volume.

6. Dispatch (logistics) - Wikipedia

   en.wikipedia.org/wiki/Dispatch_(logistics)

   A log book is used to track times, event details, and other information about calls for service. In a tow truck example, the icon might be labelled with the tow car's radio identifier, "Down town 6". During a shift, the icon would be moved by the dispatcher into whatever column describes the resource's current condition.

7. Sales engineering - Wikipedia

   en.wikipedia.org/wiki/Sales_engineering

   The purpose of the job is to help potential customers understand, compare, and contrast the solutions that are available for purchase (the pre-sales role); to troubleshoot problems with their implementations—that is, to help ensure that the solutions work successfully once a purchase is made (the post-sales role); and to maximize sales for the sales engineer's employer by providing help to ...