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Karvy Group was established in the year 1983 [1] and was headed by C. Parthasarathy as Chairman. [3] [4] The group at one time had more than 30,000 employees, spanning 900 offices in about 400 cities and towns.
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EDI provides a technical basis for automated commercial "conversations" between two entities, either internal or external. The term EDI encompasses the entire electronic data interchange process, including the transmission, message flow, document format, and software used to interpret the documents.
A change request is declarative, i.e. it states what needs to be accomplished, but leaves out how the change should be carried out. Important elements of a change request are an ID, the customer (ID), the deadline (if applicable), an indication whether the change is required or optional, the change type (often chosen from a domain-specific ontology) and a change abstract, which is a piece of ...
Susan Avery (2005) [4] states that according to the Aberdeen Group purchasing card benchmark report, best practice purchasing card programs “do not confine” purchasing to the traditional spending of low-dollar, high-transaction goods and services. These purchases include off-contract, non-traditional, non-purchase orders, ad hoc, and ...
The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. [46] Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition. [47]
In public key infrastructure (PKI) systems, a certificate signing request (CSR or certification request) is a message sent from an applicant to a certificate authority of the public key infrastructure (PKI) in order to apply for a digital identity certificate. The CSR usually contains the public key for which the certificate should be issued ...
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