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WASHINGTON (Reuters) -Delta Air Lines on Friday sued cybersecurity firm CrowdStrike in a Georgia state court after a global outage in July caused mass flight cancellations, disrupted travel plans ...
Delta’s lawsuit filed in Fulton County Superior Court called the faulty software update from CrowdStrike “catastrophic” and said the firm “forced untested and faulty updates to its ...
On 19 July at 04:09 UTC, CrowdStrike distributed a faulty configuration update for its Falcon sensor software running on Windows PCs and servers. A modification to a configuration file which was responsible for screening named pipes, Channel File 291, caused an out-of-bounds memory read [14] in the Windows sensor client that resulted in an invalid page fault.
In its lawsuit, Delta claims that the outage occurred because CrowdStrike failed to test the update before rolling it out worldwide. Delta canceled about 7,000 flights over a five-day period ...
Delta confirmed that the crisis resulted in the cancellation of over 7,000 flights over the five days of the disruption affecting over 1.3 million passengers. In the aftermath of the Delta disruption, the United States Department of Transportation opened an investigation into Delta for potential violations of consumer rights.
The war of words over Delta’s massive service meltdown, set off by CrowdStrike’s disastrous software update, has grown ugly. Delta lashes out at CrowdStrike for its ‘vastly inadequate’ apology
On 19 July 2024, CrowdStrike released a software configuration file update to the Falcon endpoint detection and response agent. Flaws in the update caused blue screens of death on Microsoft Windows machines, disrupting millions of Windows computers worldwide. [45] [46] Affected machines were forced into a bootloop, making them unusable.
Delta said the faulty update caused 7,000 flight cancellations, disrupted travel plans of 1.3 million customers and cost the carrier more than $500 million. CrowdStrike's lawsuit, also filed on ...