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  2. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    Management of quality was the responsibility of the Quality department and was implemented by Inspection of product output to 'catch' defects. Application of statistical control came later as a result of World War production methods, which were advanced by the work done of W. Edwards Deming , a statistician , after whom the Deming Prize for ...

  3. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Quality management uses quality assurance and control of processes as well as products to achieve more consistent quality. What a customer wants and is willing to pay for it determines quality. It is a written or unwritten commitment to a known or unknown consumer in the market.

  4. Vision statement - Wikipedia

    en.wikipedia.org/wiki/Vision_statement

    The vision and mission statements of the LUMO Community Wildlife Sanctuary. A vision statement is a high-level, [1] inspirational [1] statement of an idealistic emotional future of a company or group. Vision describes the basic human emotion that a founder intends to be experienced by the people the organization interacts with.

  5. Quality (business) - Wikipedia

    en.wikipedia.org/wiki/Quality_(business)

    Customers recognize that quality is an important attribute in products and services, and suppliers recognize that quality can be an important differentiator between their own offerings and those of competitors (the quality gap). In the past two decades this quality gap has been gradually decreasing between competitive products and services.

  6. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    "Total Quality Management (TQM) in the Department of Defense is a strategy for continuously improving performance at every level, and in all areas of responsibility. It combines fundamental management techniques, existing improvement efforts, and specialized technical tools under a disciplined structure focused on continuously improving all ...

  7. Philip B. Crosby - Wikipedia

    en.wikipedia.org/wiki/Philip_B._Crosby

    He eventually rose to become department head before leaving for ITT Corporation in 1965 to become director of quality. In 1979, Crosby started the management consulting company Philip Crosby Associates, Inc. [ 2 ] This consulting group provided educational courses in quality management both at their headquarters in Winter Park, Florida , and at ...

  8. JCPenney is closing stores in eight states — see the full ...

    www.aol.com/news/jcpenney-closing-stores-eight...

    JCPenney is preparing to close multiple stores in eight different states.. The company confirmed that stores will be shutting their doors this year in a statement shared with The Independent on ...

  9. Quality function deployment - Wikipedia

    en.wikipedia.org/wiki/Quality_function_deployment

    A house of quality for enterprise product development processes. The house of quality, a part of QFD, [3] is the basic design tool of quality function deployment. [4] It identifies and classifies customer desires (WHATs), identifies the importance of those desires, identifies engineering characteristics which may be relevant to those desires (HOWs), correlates the two, allows for verification ...