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It provides web hosting, unlimited storage, bandwidth and web pages. Features also include an array of website templates and mobile websites. [6] Zoho CRM is a customer relationship management application with features like procurement, inventory, and some accounting functions from the realm of ERP. [1] The free version is limited to 10 users. [1]
Zoho CRM was released in 2005, along with Zoho Writer, the company's first Office suite product. [9] Zoho Projects, Creator, Sheet, and Show were released in 2006. [9] Zoho expanded into the collaboration space with the release of Zoho Docs and Zoho Meeting in 2007. In 2008, the company added invoicing and mail applications, reaching one ...
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A client portal is an electronic gateway to a collection of digital files, services, and information, accessible over the Internet through a web browser. The term is most often applied to a sharing mechanism between an organization and its clients . [ 1 ]
In order to compete with these new and quickly growing stand-alone CRM solutions, established enterprise resource planning (ERP) software companies like Oracle, Zoho Corporation, [9] SAP, [10] Peoplesoft (an Oracle subsidiary as of 2005) [11] and Navision [12] started extending their sales, distribution and customer service capabilities with ...
With the information from their customer feedback program, American General Life has identified opportunities to reduce technology costs, avoid expenses, and optimize business processes. They track scores and trends to understand how each business area can enhance the customer experience.
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