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  2. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...

  3. New York City Human Resources Administration - Wikipedia

    en.wikipedia.org/wiki/New_York_City_Human...

    HRA's Employment Services, a part of the Family Independence Administration, connects HRA clients with employment and training opportunities in the private and public sector. Many employment services programs combine subsidized work and on-the-job training with guided job hunting and workshops on resume writing and interviewing skills.

  4. Health reimbursement account - Wikipedia

    en.wikipedia.org/wiki/Health_Reimbursement_Account

    A Health Reimbursement Arrangement, also known as a Health Reimbursement Account (HRA), [1] is a type of US employer-funded health benefit plan that reimburses employees for out-of-pocket medical expenses and, in limited cases, to pay for health insurance plan premiums.

  5. Refresher training - Wikipedia

    en.wikipedia.org/wiki/Refresher_training

    Refresher training is an aspect of retraining taken by a person already qualified or previously assessed as competent in a field with the intention of updating skills and/or knowledge to a changed standard, or providing the opportunity to ensure that no important skills or knowledge have been lost due to lack of use.

  6. Human resource accounting - Wikipedia

    en.wikipedia.org/wiki/Human_resource_accounting

    It means that some employees become a liability instead of becoming a human resource. HRA facilitates decision making about the personnel, i.e. either to keep or to dispense with their services or to provide mega-training [clarification needed]. There are many limitations that make the management reluctant to introduce HRA.

  7. Training and development - Wikipedia

    en.wikipedia.org/wiki/Training_and_development

    Training and development involves improving the effectiveness of organizations and the individuals and teams within them. [1] Training may be viewed as being related to immediate changes in effectiveness via organized instruction, while development is related to the progress of longer-term organizational and employee goals.

  8. Human error assessment and reduction technique - Wikipedia

    en.wikipedia.org/wiki/Human_error_assessment_and...

    It is a first generation HRA technique, yet it is dissimilar to many of its contemporaries in that it remains to be widely used throughout the UK. The method essentially takes into consideration all factors which may negatively affect performance of a task in which human reliability is considered to be dependent, and each of these factors is ...

  9. In-service program - Wikipedia

    en.wikipedia.org/wiki/In-service_program

    An in-service program is a professional training or staff development effort, where professionals are trained and discuss their work with others in their peer group. It is a key component of continuing medical education for physicians , pharmacists , and other medical professionals.