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  2. BT Smart Hub - Wikipedia

    en.wikipedia.org/wiki/BT_Smart_Hub

    The BT Smart Hub (initially branded Home Hub 6) upgraded the wifi provision to Wave 2 of the 802.11ac specification, and increased the number of antennae for improved MIMO. The BT Ultra Smart Hub appeared visually similar to the Smart Hub, but featured a G.fast capable modem and included a BS6312 socket which subscribers to BT Digital Voice can ...

  3. EE WiFi - Wikipedia

    en.wikipedia.org/wiki/EE_WiFi

    EE WiFi is a wi-fi hotspot service provided by BT Group for the UK. Its predecessor, BT Wi-fi was established following a rebranding of the former BT Openzone and BT Fon, bringing both of the services under one name until the Fon partnership ended. [ 1 ]

  4. Failure reporting, analysis, and corrective action system

    en.wikipedia.org/wiki/Failure_reporting...

    Failure Reporting (FR). The failures and the faults related to a system, a piece of equipment, a piece of software or a process are formally reported through a standard form (Defect Report, Failure Report). Analysis (A). Perform analysis in order to identify the root cause of failure. Corrective Actions (CA).

  5. BT Broadband - Wikipedia

    en.wikipedia.org/wiki/BT_Broadband

    BT Broadband is a broadband service offered by BT Consumer; a division of BT Group in the United Kingdom. It was formerly known as BT Total Broadband, [1] BT Yahoo! Broadband and BT Openworld. With the introduction of BT Infinity, the Broadband package now refers to the legacy ADSL broadband products, such as ADSL Max and ADSL2+.

  6. Customer Service System - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_System

    The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.

  7. Fault reporting - Wikipedia

    en.wikipedia.org/wiki/Fault_reporting

    Fault reporting is an optional feature that can be forwarded to remote displays using simple configuration setting in all modern computing equipment. The system level of reporting that is appropriate for Condition Based Maintenance are critical, alert, and emergency, which indicate software termination due to failure.

  8. BT Global Services - Wikipedia

    en.wikipedia.org/wiki/BT_Global_Services

    BT Global is a division of United Kingdom telecommunications company BT Group that provides global security, cloud and networking services to multinational companies worldwide, with operations in 180 countries. [2]

  9. Fault management - Wikipedia

    en.wikipedia.org/wiki/Fault_management

    Ideally, a fault management system should be able to correctly identify events and automatically take action, either launching a program or script to take corrective action, or activating notification software that allows a human to take proper intervention (i.e. send e-mail or SMS text to a mobile phone). Some notification systems also have ...