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McDonald’s is pulling the plug on an AI-powered voice automated ordering technology it was testing at more than 100 restaurant drive-thru systems in the US, bringing into question the rapid ...
One 2023 TikTok, for example, appears to show the drive-thru assistant place order after order of McDonald’s chicken nuggets on one car’s tab, despite the customers asking it to stop while ...
The fast-food giant will end a test run of its AI drive-through technology partnership with IBM in more than 100 restaurants. The so-called Automated Order Taker will be shut off no later than ...
A drive-through or drive-thru (a sensational spelling of the word through), is a type of take-out service provided by a business that allows customers to purchase products (or use the service provided by the business) without leaving their cars. The format was pioneered in the United States in the 1930s, and has since spread to other countries.
McDonald's chief restaurant officer Mason Smoot told franchisees the company was happy with the trial but that there was "an opportunity to explore voice ordering solutions more broadly." Woman ...
McDonald’s is taking a step back from artificial intelligence—at the drive-thru, at least. The fast-food giant has ended its two-year partnership with IBM, which saw it testing AI to take ...
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