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“Adobe trapped customers into year-long subscriptions through hidden early termination fees and numerous cancellation hurdles,” FTC Consumer Protection Director Samuel Levine said in a statement.
The U.S. Justice Department and the FTC filed a lawsuit Monday against Adobe and two of its execs, alleging that they imposed a hidden early termination fee on millions of online subscribers and ...
(Reuters) -The U.S. government sued Adobe on Monday, accusing the Photoshop and Acrobat maker of harming consumers by concealing hefty termination fees in its most popular subscription plan, and ...
The company has long been the dominant tech firm in design and creative software, [8] [9] despite attracting criticism for its policies and practices particularly around Adobe Creative Cloud's switch to subscription only pricing and its early termination fees for its most promoted Creative Cloud plan, the latter of which attracted a joint civil ...
Adobe first announced the Creative Cloud in October 2011. Another version of Adobe Creative Suite was released the following year. [6] On May 6, 2013, Adobe announced that they would not release new versions of the Creative Suite and that future versions of its software would be available only through the Creative Cloud.
Termination fees are common to service industries such as cellular telephone service, subscription television, and so on, where they are often known as early termination fees. For instance, a customer who purchases cellular phone service might sign a two-year contract, which might stipulate a $ 350 fee if the customer breaks the contract.
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On May 23, 2014, Apple, Google, Intel, and Adobe agreed to settle for $324.5 million. Lawyers sought 25% in attorneys' fees, plus expenses of as much as $1.2 million, according to the filing. Additional award payments of $80,000 were sought for each named plaintiff who served as a class representative. [18]
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