enow.com Web Search

  1. Ads

    related to: service desk flow chart

Search results

  1. Results from the WOW.Com Content Network
  2. Service blueprint - Wikipedia

    en.wikipedia.org/wiki/Service_blueprint

    A service blueprint for the organization of a conference. The service blueprint is an applied process chart which shows the service delivery process from the customer's perspective. The service blueprint is one of the most widely used tools to manage service operations, service design and service.

  3. Value-stream mapping - Wikipedia

    en.wikipedia.org/wiki/Value-stream_mapping

    Value-stream mapping has supporting methods that are often used in lean environments to analyze and design flows at the system level (across multiple processes).. Although value-stream mapping is often associated with manufacturing, it is also used in logistics, supply chain, service related industries, healthcare, [5] [6] software development, [7] [8] product development, [9] project ...

  4. HP Service Manager software - Wikipedia

    en.wikipedia.org/wiki/HP_Service_Manager_software

    Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots , data sheets , white papers and more information refer to the sources listed above.

  5. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  6. Business process mapping - Wikipedia

    en.wikipedia.org/wiki/Business_process_mapping

    Flowchart is a primary type of business process mapping. It consists of some symbols such as arrows, circles, diamonds, boxes, ovals, or rectangles. The type of Flowchart just described is sometimes referred to as a "detailed" flowchart because it includes in detail, the inputs, activities, decision points, and outputs of any process.

  7. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

  8. Data-flow diagram - Wikipedia

    en.wikipedia.org/wiki/Data-flow_diagram

    Specific operations based on the data can be represented by a flowchart. [1] There are several notations for displaying data-flow diagrams. The notation presented above was described in 1979 by Tom DeMarco as part of structured analysis. For each data flow, at least one of the endpoints (source and / or destination) must exist in a process.

  9. Flowchart - Wikipedia

    en.wikipedia.org/wiki/Flowchart

    A flowchart is a type of diagram that represents a workflow or process. A flowchart can also be defined as a diagrammatic representation of an algorithm , a step-by-step approach to solving a task. The flowchart shows the steps as boxes of various kinds, and their order by connecting the boxes with arrows.

  1. Ads

    related to: service desk flow chart