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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

  3. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Newer browsers provide added benefits, such as increased web surfing security, private browsing, and faster web page uploads. To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser. • Safari - Get it for the first time or update your current version.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    You may need to check any filters you've created to make sure your messages are correctly organized. Check your block settings Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked.

  5. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Uninstall. 5. Tap OK. 6. Download and install the AOL app again.

  6. Locate your browser version - AOL Help

    help.aol.com/articles/how-do-i-find-the-version...

    • Find out what version of Chrome you're using. While Internet Explorer may still work with some AOL products and sites, it's no longer supported by Microsoft. For secure browsing, we recommend you download a different supported browser.

  7. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

  8. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web site links. Additionally, try using the following friendly URLs when accessing AOL Mail: "*.aol.com" "registration.aol.com" "webmail.aol.com"

  9. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    If your AOL Mail isn't sending or receiving mail properly, you'll need to make sure your IMAP or POP settings are correct. Though you may be prompted to select either IMAP or POP, we recommend using IMAP as it works best with AOL Mail.