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If the customer is paying by cheque, the remittance advice often accompanies the cheque. The advice may consist of a literal letter (e.g., "To Whom it May Concern: Your shipment of the 10th inst was received in good order; accompanying is our remittance of $52.47 per invoice No 83046") or of a voucher attached to the side or top of the cheque.
A goodwill letter is a formal request to a creditor asking them to remove a negative mark, like a late payment, from your credit report. ... Here is an example template for a possible letter ...
Statement - A periodic customer statement includes opening balance, invoices, payments, credit memos, debit memos, and ending balance for the customer's account during a specified period. A monthly statement can be used as a summary invoice to request a single payment for accrued monthly charges.
Sample dunning record, from a 1913 business manual. Dunning is the process of methodically communicating with customers to ensure the collection of accounts receivable . Communications progress from gentle reminders to threatening letters and phone calls and more or less intimidating location visits as accounts become more overdue .
They can vary the amount and frequency of payments without further authorisation from the customer (subject to providing the customer with the required advance notice). [5] The payer has no direct control over these payments, but can cancel the direct debit at any time, with no reason required, and require the return of disputed payments.
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