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  2. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...

  3. VoiceXML - Wikipedia

    en.wikipedia.org/wiki/VoiceXML

    VoiceXML. VoiceXML (VXML) is a digital document standard for specifying interactive media and voice dialogs between humans and computers. It is used for developing audio and voice response applications, such as banking systems and automated customer service portals. VoiceXML applications are developed and deployed in a manner analogous to how a ...

  4. Voice over IP - Wikipedia

    en.wikipedia.org/wiki/Voice_over_IP

    Voice over Internet Protocol (VoIP), [ a ] also called IP telephony, is a method and group of technologies for voice calls for the delivery of voice communication sessions over Internet Protocol (IP) networks, [ 2 ] such as the Internet. The broader terms Internet telephony, broadband telephony, and broadband phone service specifically refer to ...

  5. Phone etiquette 101: When it’s rude to be on speaker — and ...

    www.aol.com/news/phone-etiquette-101-rude...

    Don’t use speakerphone. Do not use speakerphone for calls you make in public — use headphones. This is especially true for video calls or when watching to something on your device. This ...

  6. Voice phishing - Wikipedia

    en.wikipedia.org/wiki/Voice_phishing

    Voice phishing, or vishing, [ 1 ] is the use of. telephony (often Voice over IP telephony) to conduct phishing attacks. Landline telephone services have traditionally been trustworthy; terminated in physical locations known to the telephone company, and associated with a bill-payer. Now however, vishing fraudsters often use modern Voice over IP ...

  7. Virtual assistant - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant

    Google Assistant running on a Pixel XL smartphone. A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to ...

  8. Pager - Wikipedia

    en.wikipedia.org/wiki/Pager

    Yes. Current supplier. Various. A pager, also known as a beeper or bleeper, [ 1 ] is a wireless telecommunications device that receives and displays alphanumeric or voice messages. One-way pagers can only receive messages, while response pagers and two-way pagers can also acknowledge, reply to, and originate messages using an internal transmitter.

  9. GM offering adapters to help electric vehicle owners access ...

    www.aol.com/gm-offering-adapters-help-electric...

    General Motors is now offering adapters to help its electric vehicle owners access Tesla chargers. The Detroit automaker said Wednesday that it is opening up access to more than 17,800 Tesla ...