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  2. WAV - Wikipedia

    en.wikipedia.org/wiki/WAV

    The LIST chunk definition for <wave-data> does use the LIST chunk as a sequence container with good formal semantics. The WAV specification supports, and most WAV files use, a single contiguous array of audio samples. The specification also supports discrete blocks of samples and silence that are played in order.

  3. Voice of the customer - Wikipedia

    en.wikipedia.org/wiki/Voice_of_the_customer

    It is critical that the product development core team are involved in this process. They must be the ones who take the lead in defining the topic, designing the sample (i.e. the types of customers to include), generating the questions for the discussion guide, either conducting or observing and analyzing the interviews, and extracting and processing the needs statements.

  4. Wikipedia:Free sound resources - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Free_sound_resources

    Free sound effects library for sound producers, video editors, app and game developers. User contributed sound recordings released under Creative Commons licenses. From field-recordings to sound fx, drum loops and musical instrument samples. Royalty Free Sound Effects with a large selection of free sound effects.

  5. British Library Sounds - Wikipedia

    en.wikipedia.org/wiki/British_Library_Sounds

    British Library Sounds. British Library Sounds (previously named Archival Sound Recordings) is a British Library service providing free online access to a diverse range of spoken word, music and environmental sounds from the British Library Sound Archive. Anyone with web access can use the service to search, browse and listen to 50,000 ...

  6. Audio file format - Wikipedia

    en.wikipedia.org/wiki/Audio_file_format

    An audio file format is a file format for storing digital audio data on a computer system. The bit layout of the audio data (excluding metadata) is called the audio coding format and can be uncompressed, or compressed to reduce the file size, often using lossy compression. The data can be a raw bitstream in an audio coding format, but it is ...

  7. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer journey mapping is a design tool used to track customers' movements through different touchpoints with the business in question. It maps out the first encounters people may have with the brand and shows the different routes people can take through the different channels or marketing (e.g. online, television, magazine, newspaper).

  8. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  9. SERVQUAL - Wikipedia

    en.wikipedia.org/wiki/SERVQUAL

    SERVQUAL is a multi-dimensional research instrument designed to capture consumer expectations and perceptions of a service along five dimensions (originally ten) which are said to represent service quality. SERVQUAL is built on the expectancy–disconfirmation paradigm, which, in simple terms, means that service quality is understood as the ...