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  2. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  3. Problem solving - Wikipedia

    en.wikipedia.org/wiki/Problem_solving

    Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields. The former is an example of simple problem solving (SPS) addressing one issue ...

  4. Domain Name System - Wikipedia

    en.wikipedia.org/wiki/Domain_Name_System

    t. e. The Domain Name System ( DNS) is a hierarchical and distributed name service that provides a naming system for computers, services, and other resources on the Internet or other Internet Protocol (IP) networks. It associates various information with domain names (identification strings) assigned to each of the associated entities.

  5. Query optimization - Wikipedia

    en.wikipedia.org/wiki/Query_optimization

    Different qualities of database management systems have different ways of balancing these two. Cost-based query optimizers evaluate the resource footprint of various query plans and use this as the basis for plan selection. [5] These assign an estimated "cost" to each possible query plan, and choose the plan with the smallest cost.

  6. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting. Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

  7. Requirements analysis - Wikipedia

    en.wikipedia.org/wiki/Requirements_analysis

    In systems engineering and software engineering, requirements analysis focuses on the tasks that determine the needs or conditions to meet the new or altered product or project, taking account of the possibly conflicting requirements of the various stakeholders, analyzing, documenting, validating, and managing software or system requirements. [ 2]

  8. Hierarchical database model - Wikipedia

    en.wikipedia.org/wiki/Hierarchical_database_model

    Hierarchical database model. A hierarchical database model is a data model in which the data are organized into a tree -like structure. The data are stored as records which are connected to one another through links. A record is a collection of fields, with each field containing only one value. The type of a record defines which fields the ...

  9. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    Complaint system. A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes. Complaint systems in the US have undergone significant innovation ...