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  2. e-governance - Wikipedia

    en.wikipedia.org/wiki/E-governance

    e. Electronic governance or e-governance is the application of information technology for delivering government services, exchange of information, communication transactions, integration of various stand-alone systems between government to citizen (G2C), government-to-business (G2B), government-to-government (G2G), government-to-employees (G2E ...

  3. e-government - Wikipedia

    en.wikipedia.org/wiki/E-government

    E-government (short for electronic government) is the use of technological communications devices, such as computers and the Internet, to provide public services to citizens and other persons in a country or region. E-government offers new opportunities for more direct and convenient citizen access to government [ 1] and for government ...

  4. Public administration - Wikipedia

    en.wikipedia.org/wiki/Public_administration

    "Public management" is an approach to government administration and nonprofit administration that resembles or draws on private-sector management and business techniques and approaches. These business approaches often aim to maximize efficiency and effectiveness and provide improved customer service.

  5. New Public Management - Wikipedia

    en.wikipedia.org/wiki/New_Public_Management

    New Public Management ( NPM) is an approach to running public service organizations that is used in government and public service institutions and agencies, at both sub-national and national levels. The term was first introduced by academics in the UK and Australia [ 1] [full citation needed] to describe approaches that were developed during ...

  6. Systems development life cycle - Wikipedia

    en.wikipedia.org/wiki/Systems_development_life_cycle

    A systems development life cycle is composed of distinct work phases that are used by systems engineers and systems developers to deliver information systems.Like anything that is manufactured on an assembly line, an SDLC aims to produce high-quality systems that meet or exceed expectations, based on requirements, by delivering systems within scheduled time frames and cost estimates. [3]

  7. Public sector - Wikipedia

    en.wikipedia.org/wiki/Public_sector

    Economic sectors. The public sector, also called the state sector, is the part of the economy composed of both public services and public enterprises. Public sectors include the public goods and governmental services such as the military, law enforcement, infrastructure, public transit, public education, along with health care and those working ...

  8. Local service delivery - Wikipedia

    en.wikipedia.org/wiki/Local_service_delivery

    Local service delivery is the delivery of public services at the local level and is a distinct domain of public policy.Local governments can be more reflective of local needs and interests and a prime driver of innovation in government practices; at the same time, local service delivery deals with some challenges, such as expertise concerns, steering problems, and the presence of economies of ...

  9. Public service - Wikipedia

    en.wikipedia.org/wiki/Public_service

    A public service or service of general (economic) interest is any service intended to address specific needs pertaining to the aggregate members of a community, [ 1][ 2] whether provided directly by a public sector agency, via public financing available to private businesses or voluntary organisations, or provided by private businesses subject ...