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If you no longer have your Security Key, use these steps: Go to the Sign-In Helper. Sign in and go to the AOL Account Security page. Turn off Security Key 2-Step Verification. When you get your Security Key back or get a new key, you can re-enable 2-Step Verification in your Account Security settings.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
Download an authenticator app from the Google Play Store or App Store. Popular authenticator apps include Google Authenticator, Microsoft Authenticator, LastPass Authenticator, and Authy. Enable 2-step for authenticator app. Important - You may not see this option as it yet available for all accounts. 1. Sign in to your Account Security page. 2.
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A security key is a physical device that gets uniquely associated with your AOL account after you enable it. Discover how to enable, sign in with, and manage your security key. Account Management · Apr 29, 2024