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  2. Business Model Canvas - Wikipedia

    en.wikipedia.org/wiki/Business_Model_Canvas

    The Business Model Canvas is a strategic management template used for developing new business models and documenting existing ones. [2] [3] It offers a visual chart with elements describing a firm's or product's value proposition, [4] infrastructure, customers, and finances, [1] assisting businesses to align their activities by illustrating potential trade-offs.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business administration. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website ...

  4. Promotion (marketing) - Wikipedia

    en.wikipedia.org/wiki/Promotion_(marketing)

    Promotion (marketing) In marketing, promotion refers to any type of marketing communication used to inform target audiences of the relative merits of a product, service, brand or issue, persuasively. It helps marketers to create a distinctive place in customers' mind, it can be either a cognitive or emotional route.

  5. Business communication - Wikipedia

    en.wikipedia.org/wiki/Business_communication

    Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company. [1][2] It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal ...

  6. Sales presentation - Wikipedia

    en.wikipedia.org/wiki/Sales_presentation

    Sales presentation. As a selling technique, a sales presentation or sales pitch is a line of talk that attempts to persuade someone or something, with a planned sales presentation strategy of a product or service designed to initiate and close a sale of the product or service. A sales pitch is essentially designed to be either an introduction ...

  7. Information technology - Wikipedia

    en.wikipedia.org/wiki/Information_technology

    Information technology (IT) is a set of related fields that encompass computer systems, software, programming languages, and data and information processing, and storage. [1] IT forms part of information and communications technology (ICT). [2] An information technology system (IT system) is generally an information system, a communications ...

  8. Report - Wikipedia

    en.wikipedia.org/wiki/Report

    Report. A report is a document or a statement that presents information in an organized format for a specific audience and purpose. Although summaries of reports may be delivered orally, complete reports are usually given in the form of written documents. [1][2] Typically reports relay information that was found or observed. [2]

  9. Concept of operations - Wikipedia

    en.wikipedia.org/wiki/Concept_of_operations

    Software reviews and audit. v. t. e. A concept of operations (abbreviated CONOPS, CONOPs, [1] or ConOps[2]) is a document describing the characteristics of a proposed system from the viewpoint of an individual who will use that system. Examples include business requirements specification or stakeholder requirements specification (StRS).