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  2. Create a New Account - Kohl's

    cs.kohls.com/app/utils/create_account

    Welcome to the cs.kohls.com support site utils/create_account page.

  3. Customer Service - Kohl's

    cs.kohls.com/app/home/home

    Shopping Kohls.com . Reset Your Password/Login ... Track Order Status Check Gift Card & Kohl's Cash ...

  4. Tracking Your Order - Kohl's

    cs.kohls.com/app/answers/detail_smart_assist/a_id/1

    How to Check the Status of Orders on the Kohl's App. Ensure you are logged into your shopping profile on the Kohls app to view orders placed with your profile. Select “Order” in the menu in the upper-left corner. Select the order you want to track. The tracking number will be displayed.

  5. Ask a Question - Kohl's

    cs.kohls.com/app/priority_ask

    Use this form for Kohls.com and My Kohl's Charge questions. First Name *. Last Name *. Email Address *. Phone Number. This will help identify you in our records. Order Number. Please indicate if your question is about an order. Subject *.

  6. Tracking Online Orders - Kohl's

    cs.kohls.com/app/answers/detail_smart_assist/a_id/108

    Tracking Online Orders. Tracking your shipments is easy. Sign up for tracking notifications to make it even easier! You can receive alerts when your packages are out for delivery or when packages are delivered. You can even request them to be held locally if you will be out of town or away when it is scheduled to be delivered.

  7. Returning a Kohls.com Purchase

    cs.kohls.com/app/answers/detail_smart_assist/a_id/860

    Kohl's Certified Partner products can be returned to a Kohl's store with the original packing slip from your order. Repackage the product and tape the return label securely. To report suspicious marketplace activity, please reach out to Kohls Customer Service at 855-564-5705 or use the “Ask Us” button on Kohls Customer Service page to ...

  8. Using a KMC or Gift Card - Kohl's

    cs.kohls.com/app/answers/detail_smart_assist/a_id/48

    Using a Kohl's Gift Card or KMC online: At time of checkout, click on the option to "Add a gift card." Enter the card number exactly as it appears in the Gift Card Details section. Enter the four-digit PIN exactly as it appears. (You will need to scratch or peel off the cover.)

  9. Using your Associate Discount - Kohl's

    cs.kohls.com/app/answers/detail_smart_assist/a_id/1224

    Once provided you will see a line item for the associate discount with the relevant amount taken off of your purchase. Online: To receive your discount online, you must be logged into your Rewards account either in the app or on Kohls.com. You will see the discount applied to your items in the cart prior to checkout. Associate Shopping Days.

  10. Account Assistance - Kohl's

    cs.kohls.com/app/utils/account_assistance

    Welcome to the cs.kohls.com support site utils/account_assistance page.

  11. Using Kohl’s Cash, Gift Cards and Promo Codes

    cs.kohls.com/app/answers/detail_smart_assist/a_id/50

    From your shopping cart, click “Apply Coupon” and enter the coupon code from the physical or electronic coupon. Please Note: There is a maximum of four promo codes per order. (There is a limit of two promo codes on a mobile device.) See Using Promo Codes Online for more information. Some coupon codes have a limited number of uses.