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• Navigate to AOL Desktop folder • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.
1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'. 2. Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
4. Click Change/Remove, Add/Remove, or Uninstall. - If there is no entry in the Add/Remove Programs window for DataMask by AOL, contact our technical support team at datamaskhelp@aol.com. 5. Follow the on screen prompts. 6. Restart your computer to complete the uninstallation.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
When you watch a video online using the full screen video mode you may see that the DataMask by AOL scrambler display is appearing in the center of the video. To remove the scrambler display there are a few simple steps you’ll need to take. 1. Open DataMask by AOL from the system tray. 2.
If you decide to change your AOL Plan to one that does not include AOL Tech Fortress, your AOL Tech Fortress licenses will be deactivated. AOL Tech Fortress will remain on your computer or device until you uninstall it. For step-by-step uninstalling instructions, read our Installing and Uninstalling AOL Tech Fortress (link to come) article.
Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues. Visit My Account to manage or cancel your AOL Desktop Gold subscription. AOL membership benefit activation.