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  2. Service Excellence – Health Care - Wikipedia

    en.wikipedia.org/wiki/Service_Excellence...

    Managers of healthcare delivery systems endeavor to provide the highest possible care achievable. [7] Inherent to this goal is the need for evaluation of the quality of the health services provided. Measuring patient satisfaction is an indirect measure of quality, and can pose some difficult challenges to individuals attempting to assess ...

  3. Hospital accreditation - Wikipedia

    en.wikipedia.org/wiki/Hospital_accreditation

    DNV Healthcare is a Norwegian-US health care accrediting organisation providing a quality management system constructed in accordance with ISO 9001 and approved by the U.S. Centers for Medicare and Medicaid Services (CMS). ACSA International is a Spanish healthcare accreditation scheme implemented in Spain, Portugal and Brazil.

  4. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Quality management is focused both on product and service quality and the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality. Quality control is also part of quality management. What a customer wants and is willing to pay for it, determines ...

  5. Clinical governance - Wikipedia

    en.wikipedia.org/wiki/Clinical_governance

    Clinical governance is a systematic approach to maintaining and improving the quality of patient care within the National Health Service (NHS) and private sector health care. Clinical governance became important in health care after the Bristol heart scandal in 1995, during which an anaesthetist, Dr Stephen Bolsin , exposed the high mortality ...

  6. Midland Memorial nationally recognized for commitment to ...

    www.aol.com/midland-memorial-nationally...

    Jul. 19—Midland Memorial Hospital has received the American Heart Association's Get With The Guidelines — Coronary Artery Disease, NSTEMI Gold with Target: Type 2 Diabetes recognition for its ...

  7. International healthcare accreditation - Wikipedia

    en.wikipedia.org/wiki/International_healthcare...

    Fundamentally healthcare and hospital accreditation is about improving how care is delivered to patients and the quality of the care they receive. Accreditation has been defined as "A self-assessment and external peer assessment process used by health care organisations to accurately assess their level of performance in relation to established standards and to implement ways to continuously ...

  8. Safety culture - Wikipedia

    en.wikipedia.org/wiki/Safety_culture

    A good safety culture can be promoted by senior management commitment to safety, realistic practices for handling hazards, continuous organisational learning, and care and concern for hazards shared across the workforce. [8] Beyond organisational learning, individual training forms the foundation from which to build a systemic safety culture.

  9. Hospice, Inc. - The Huffington Post

    projects.huffingtonpost.com/projects/hospice-inc/...

    Hospice care usually happens at home, where a nurse or caretaker visits a dying patient and comforts him or her. Occasionally it happens in an institutional setting, such as a nursing home. A few hospices also have inpatient facilities.