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Import and export your personal data to a file for safekeeping. Personal data includes Mail, Favorites, Address Book, and settings. 1. Sign in to Desktop Gold. 2. Click the Settings icon. 3. While in the General settings, click the My Data tab. 4. Click Import or Export. 5. Select your file. 6. If exporting, create a password.
1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems with third-party mail applications. If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure ...
Use a removable USB flash drive to transfer the file onto another computer. Sign in to Desktop Gold on the second computer. Click the Settings icon. While in General settings, click the My Data tab. Click Import. Select the file you moved over using the USB flash drive. If prompted, enter the password you created for this export file.
Explore our AOL Mail product page to learn even more. Start for free. Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Access old mail and address book contacts with an inactive AOL Desktop Gold subscription. If you get a notice that you need an active Desktop Gold subscription and don't wish to subscribe, learn how to access your email and other info through an old version of Desktop Gold or at mail.aol.com. Did you receive a notice that your AOL Desktop Gold ...
2. Check the Webmail - If your internet connection works as intended, sign in with your username and password. Once signed in, check your Address book Contacts. If you see your contacts here, sign out of Desktop Gold and sign back in. If the problems persist, refer to the solution below. 3.
Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Messages are often delivered right way though very rarely there may be a delay in transit. This is usually due to problems on the mail server, heavy internet ...
1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems sending AOL Mail. If you're having problems sending messages in AOL Mail, it could be for one of several reasons. Most sending issues can be fixed with a couple of quick troubleshooting steps.