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  2. Anti-competitive practices - Wikipedia

    en.wikipedia.org/wiki/Anti-competitive_practices

    Dumping, also known as predatory pricing, is a commercial strategy for which a company sells a product at an aggressively low price in a competitive market at a loss.A company with large market share and the ability to temporarily sacrifice selling a product or service at below average cost can drive competitors out of the market, [1] after which the company would be free to raise prices for a ...

  3. Consumer Bill of Rights - Wikipedia

    en.wikipedia.org/wiki/Consumer_Bill_of_Rights

    On March 15, 1962, President John F. Kennedy presented a speech to the United States Congress in which he extolled four basic consumer rights, later called the Consumer Bill of Rights. The United Nations through the United Nations Guidelines for Consumer Protection expanded these into eight rights, and thereafter Consumers International adopted ...

  4. Service guarantee - Wikipedia

    en.wikipedia.org/wiki/Service_guarantee

    A service guarantee is a marketing tool service firms have increasingly been using to reduce consumer risk perceptions, signal quality, differentiate a service offering, and to institutionalize and professionalize their internal management of customer complaint and service recovery. [1] By delivering service guarantees, companies entitle ...

  5. Defensive strategy (marketing) - Wikipedia

    en.wikipedia.org/wiki/Defensive_strategy_(marketing)

    Defensive strategy is defined as a marketing tool that helps companies to retain valuable customers that can be taken away by competitors. [1] Competitors can be defined as other firms that are located in the same market category or sell similar products to the same segment of people. [1] When this rivalry exist, each company must protect its ...

  6. J. Crew customers have one major complaint — and it reveals ...

    www.aol.com/article/finance/2018/02/02/j-crew...

    "J. Crew is turning into H&M," one customer wrote on the store's Facebook page. "Generic, cheap, and wannabe trendy. "Generic, cheap, and wannabe trendy. Quality has slipped a lot," she said.

  7. Product differentiation - Wikipedia

    en.wikipedia.org/wiki/Product_differentiation

    Product differentiation. In economics and marketing, product differentiation (or simply differentiation) is the process of distinguishing a product or service from others to make it more attractive to a particular target market. This involves differentiating it from competitors ' products as well as from a firm's other products.

  8. Can You Make Money From a Product Recall? It Depends - AOL

    www.aol.com/money-product-recall-depends...

    And sometimes you can receive compensation as a result of a recall, but that requires knowing exactly what you need to provide to receive money. Pro Tip. Don’t confuse the meaning of the term ...

  9. Price discrimination - Wikipedia

    en.wikipedia.org/wiki/Price_discrimination

    Price discrimination. Price discrimination is a microeconomic pricing strategy where identical or largely similar goods or services are sold at different prices by the same provider in different market segments. [ 1][ 2][ 3] Price discrimination is distinguished from product differentiation by the more substantial difference in production cost ...