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  2. Crisis management - Wikipedia

    en.wikipedia.org/wiki/Crisis_management

    Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders. [1] The study of crisis management originated with large-scale industrial and environmental disasters in the 1980s.

  3. Data-flow diagram - Wikipedia

    en.wikipedia.org/wiki/Data-flow_diagram

    Data flow diagram with data storage, data flows, function and interface A data-flow diagram is a way of representing a flow of data through a process or a system (usually an information system ). The DFD also provides information about the outputs and inputs of each entity and the process itself.

  4. Business process mapping - Wikipedia

    en.wikipedia.org/wiki/Business_process_mapping

    These include: detailed flow-charts, work flow diagrams and value stream maps. Each map is helpful depending on the process questions and theories being considered. In these situations process map implies the use of process flow and the current understanding of the causal structure.

  5. Business continuity planning - Wikipedia

    en.wikipedia.org/wiki/Business_continuity_planning

    Business continuity planning life cycle. Business continuity may be defined as "the capability of an organization to continue the delivery of products or services at pre-defined acceptable levels following a disruptive incident", [1] and business continuity planning [2] [3] (or business continuity and resiliency planning) is the process of creating systems of prevention and recovery to deal ...

  6. Flowchart - Wikipedia

    en.wikipedia.org/wiki/Flowchart

    A simple flowchart representing a process for dealing with a non-functioning lamp.. A flowchart is a type of diagram that represents a workflow or process.A flowchart can also be defined as a diagrammatic representation of an algorithm, a step-by-step approach to solving a task.

  7. Control-flow diagram - Wikipedia

    en.wikipedia.org/wiki/Control-flow_diagram

    In software and systems development, control-flow diagrams can be used in control-flow analysis, data-flow analysis, algorithm analysis, and simulation. Control and data are most applicable for real time and data-driven systems. These flow analyses transform logic and data requirements text into graphic flows which are easier to analyze than ...

  8. Incident management - Wikipedia

    en.wikipedia.org/wiki/Incident_management

    Incident management is an important part of IT service management (ITSM) process area. [13] The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are ...

  9. Incident Command System - Wikipedia

    en.wikipedia.org/wiki/Incident_Command_System

    ICS basic organization chart (ICS-100 level depicted) The Incident Command System (ICS) is a standardized approach to the command, control, and coordination of emergency response providing a common hierarchy within which responders from multiple agencies can be effective.