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Microsoft Intune (formerly Microsoft Endpoint Manager and Windows Intune) is a Microsoft cloud-based unified endpoint management service for both corporate and BYOD devices. [2] It extends some of the "on-premises" functionality of Microsoft Configuration Manager to the Microsoft Azure cloud.
Microsoft Forefront Unified Access Gateway (UAG) is a discontinued software suite that provides secure remote access to corporate networks for remote employees and business partners. Its services include reverse proxy , virtual private network (VPN), DirectAccess and Remote Desktop Services .
DirectAccess, also known as Unified Remote Access, is a VPN technology that provides intranet connectivity to client computers when they are connected to the Internet. . Unlike many traditional VPN connections, which must be initiated and terminated by explicit user action, DirectAccess connections are designed to connect automatically as soon as the computer connects to the Int
Microsoft Forefront logo. Microsoft Forefront is a discontinued family of line-of-business security software by Microsoft Corporation.Microsoft Forefront products are designed to help protect computer networks, network servers (such as Microsoft Exchange Server and Microsoft SharePoint Server) and individual devices. [1]
Identity management (ID management) – or identity and access management (IAM) – is the organizational and technical processes for first registering and authorizing access rights in the configuration phase, and then in the operation phase for identifying, authenticating and controlling individuals or groups of people to have access to applications, systems or networks based on previously ...
It was discontinued though many of its core functions were moved to an add-in for the Microsoft Dynamics CRM product named the Unified Service Desk. The Customer Care Framework provided a core set of functions for customer support avenues including voice call via call center agents and Internet portals.
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As of February 2012, Skype provides support through their web support portal, support community, @skypesupport on Twitter, and Skype Facebook page. Direct contact via email and live chat is available through their web support portal. Chat Support is a premium feature available to Skype Premium and some other paid users.