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Facility management [1] or facilities management (FM) is a professional management discipline focused on the efficient and effective delivery of logistics and other support services related to real property and buildings.
Facilities engineering evolved from "plant engineering" in the early 1990s as U.S. workplaces became more specialized.Practitioners preferred this term because it more accurately reflected the multidisciplinary demands for specialized conditions in a wider variety of indoor environments, not merely manufacturing plants.
Infrastructure is the set of facilities and systems that serve a country, city, or other area, [1] and encompasses the services and facilities necessary for its economy, households and firms to function. [2]
The International Facility Management Association (IFMA) defines facility management as the practice of coordinating the physical workplace with the people and work of the organization. It integrates principles from business administration, architecture, as well as the behavioral and engineering sciences.
Tbilisi Public Service Hall Building, Tbilisi, Georgia A public service or service of general (economic) interest is any service intended to address specific needs pertaining to the aggregate members of a community, [1] [2] whether provided directly by a public sector agency, via public financing available to private businesses or voluntary organisations, or provided by private businesses ...
They are used by corporate occupiers, real estate services firms, facilities services providers, landlords and managing agents. Traditionally focused on supporting real estate and facilities professionals, IWMS solutions are becoming more employee-oriented, expanding their focus to include all building occupants and visitors. [3]
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Soft infrastructure is all the services that are required to maintain the economic, health, cultural and social standards of a population, as opposed to the hard infrastructure, which is the physical infrastructure of roads, bridges etc. It includes both physical assets such as highly specialised buildings and equipment, as well as non-physical ...