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2. Alvaria - Wikipedia

   en.wikipedia.org/wiki/Alvaria

   Alvaria, Inc., formerly Aspect Software, Inc., is an American multinational software company that sells call center and customer experience (CX) software technology to large enterprises. The company is headquartered in Westford, Massachusetts .

3. Genesys (company) - Wikipedia

   en.wikipedia.org/wiki/Genesys_(company)

   Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software.

4. RightNow Technologies - Wikipedia

   en.wikipedia.org/wiki/RightNow_Technologies

   Oracle RightNow is an American customer relationship management (CRM) software service for enterprise organizations which is part of Oracle Service. [1] It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011 in a $1.8 billion deal.

5. Verint Systems - Wikipedia

   en.wikipedia.org/wiki/Verint_Systems

   Verint Systems Inc. is a Melville, New York–based technology company that sells products and services for customer experience (CX) automation. [2] The company offers an open platform, applications, and bots that incorporate artificial intelligence (AI), advanced analytics, large language models, and automated workflows to analyze business intelligence from customer interactions in the ...

6. Clarabridge - Wikipedia

   en.wikipedia.org/wiki/Clarabridge

   Clarabridge is an American software company. It was founded in 2005 in Reston, Virginia. Clarabridge offers customer experience software as a service (SaaS) using AI-powered text and speech analytics. The data typically used for analysis comes from social media (such as Facebook, Twitter, or review sites), call center notes, email, chats, and ...

7. List of call centre companies - Wikipedia

   en.wikipedia.org/wiki/List_of_call_centre_companies

   The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)