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  2. Dispatcher - Wikipedia

    en.wikipedia.org/wiki/Dispatcher

    A dispatcher in Germany at work with an accident involving a tram. An emergency dispatcher, also known as public safety dispatcher, 9-1-1 dispatcher, or public safety telecommunicator [3] receives calls from individuals who require emergency services, including police services, firefighting, and emergency medical services. Once information is ...

  3. Emergency medical dispatcher - Wikipedia

    en.wikipedia.org/wiki/Emergency_medical_dispatcher

    9-1-1 emergency dispatch center. An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call.

  4. Public safety answering point - Wikipedia

    en.wikipedia.org/wiki/Public_safety_answering_point

    Public-safety answering point in Kraków, Poland. A public-safety answering point (PSAP), sometimes called a public-safety access point, is a type of call center where the public's telephone calls for first responders (such as police, fire department, or emergency medical services/ambulance) are received and handled.

  5. Confessions of a 911 Operator - AOL

    www.aol.com/news/2010-07-05-911-job.html

    Being a part of the local law enforcement team and helping others in need has always been a passion of mine, so when I was hired as a 911 dispatcher, I was very happy. Show comments Advertisement

  6. Association of Public-Safety Communications Officials ...

    en.wikipedia.org/wiki/Association_of_Public...

    Association of Public-Safety Communications Officials (APCO) International was founded in 1935.. APCO serves government functions that provide public safety communications services in areas of law enforcement, forestry, conservation, fire, highway maintenance, emergency rescue and medical services, emergency management, and other activities supported or endorsed by federal, state, local and ...

  7. 'Dependent on them': 911 dispatcher wonders how Lumen can ...

    www.aol.com/dependent-them-911-dispatcher...

    David Sankey, the 911 director for the Nebraska Public Service Commission, told the Nebraska Examiner that Lumen should double up on infrastructure that supports calls for emergency services ...

  8. Enhanced 911 - Wikipedia

    en.wikipedia.org/wiki/Enhanced_911

    Enhanced 911 (E-911 or E911) is a system used in North America to automatically provide the caller's location to 911 dispatchers. 911 is the universal emergency telephone number in the region. In the European Union, a similar system exists known as E112 (where 112 is the emergency access number) and known as eCall when called by a vehicle.

  9. Computer-aided dispatch - Wikipedia

    en.wikipedia.org/wiki/Computer-aided_dispatch

    CAD systems may be interconnected with automatic vehicle location systems, mobile data terminals, office telephones, and selective calling and push-to-talk ID.. Computer-assisted dispatch systems use one or more servers located in a central dispatch office, which communicate with computer terminals in a communications center or with mobile data terminals installed in vehicles.