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In the early 1980s, Bell Labs received a patent for what became AT&T's "Advanced 800 Service", a computer-controlled system where any toll-free number could point to any destination number, such as to a small business local number instead of a special InWATS line, and an itemized bill generated only for the calls the business actually received.
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A virtual number, also known as direct inward dialing (DID) or access numbers, is a telephone number without a directly associated telephone line. Usually, these numbers are programmed to forward incoming calls to one of the pre-set telephone numbers, chosen by the client: fixed, mobile or VoIP. A virtual number can work like a gateway between ...
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The system was redesigned in 1981 to use a database, the SMS/800 service management system, which could direct any toll-free number to any destination based on various conditions; number prefixes remained tied to specific carriers until a RespOrg (responsible organization) structure was introduced in 1993 (US) and 1994 (Canada) to allow ...
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