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Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Multi-factor authentication provides extra security by having you submit two or more credentials to log into your account, such as your password and answering a security question that's unique to you.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
On Windows 10 and 11, since Microsoft removed the syskey utility, scammers will change the user’s account password. The scammer will open the Control Panel, go into user settings and click on change password, and the scammer will ask the user to type in his password in the old password field.
A password to encrypt a document restricts opening and viewing it. This is possible in all Microsoft Office applications. Since Office 2007, they are hard to break if a sufficiently complex password was chosen. [citation needed] If the password can be determined through social engineering, the underlying cipher is not important.
Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password.