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• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
A password to encrypt a document restricts opening and viewing it. This is possible in all Microsoft Office applications. Since Office 2007, they are hard to break if a sufficiently complex password was chosen. [citation needed] If the password can be determined through social engineering, the underlying cipher is not important.
Multi-factor authentication provides extra security by having you submit two or more credentials to log into your account, such as your password and answering a security question that's unique to you.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.
Email scams posing as the Internal Revenue Service were also used to steal sensitive data from U.S. taxpayers. [64] Social networking sites are a prime target of phishing, since the personal details in such sites can be used in identity theft; [65] In 2007, 3.6 million adults lost US$3.2 billion due to phishing attacks. [66]
On Windows 10 and 11, since Microsoft removed the syskey utility, scammers will change the user’s account password. The scammer will open the Control Panel, go into user settings and click on change password, and the scammer will ask the user to type in his password in the old password field.
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address