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Progressive primarily offers its services through the internet, by telephone or through independent insurance agents. [14] Progressive’s Agency business sells insurance through more than 30,000 independent insurance agents [14] and progressiveagent.com where customers can quote their own policies and then contact an agent to complete the sale.
Verizon still often abbreviates their name to "VZW", with the W standing for Wireless. In 2020 Verizon launched a prepaid mobile phone service named Yahoo! Mobile [48] after acquiring a 10% interest in Yahoo!. [49] The service was shut down on August 31, 2021, in favor of Visible. [50] [51]
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
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