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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Phishing - an attempt by scammers to pose as a legitimate company or individual to steal someone's personal information, usernames, passwords, or other account information. • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s ...

  3. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  5. How to spot phishing scams and keep your info safe - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    Scammers can use your email to target you directly. And, unfortunately, plenty of email phishing scams today are more sophisticated than the older varieties that would directly ask for your ...

  6. Secure your AOL account

    help.aol.com/articles/secure-your-aol-account

    • Don't fall for phishing scams - Don't click links you're unsure about, even from friends. • Check your login activity - Check the recent activity on your account for unusual logins. • Delete security questions - It's more secure to add an email address or phone number to secure your account; remove your questions if you haven't already.

  7. How email spoofing can affect AOL Mail

    help.aol.com/articles/what-is-email-spoofing-and...

    A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.

  8. Find and remove unusual activity on your AOL account

    help.aol.com/articles/find-and-remove-unusual...

    • Recent account changes - Shows the last 3 password changes. Click show all to see all changes. IP addresses in Recent activity. Your IP address is your location online and each session should start with the same few sets of numbers. Click any recent activity entry to view its IP address as well as the date and time it was collected.

  9. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email.