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An active internet connection is required to be able to access all the best that America Online® offers. If you're using dial-up internet and can't connect, try the following troubleshooting steps: Check the dial tone - If you DO have one, it's likely the problem has something to do with your computer. If you DON'T, it's likely the problem has ...
If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.
The calling modem waits for the tone after it dials the phone line before it initiates data transmission. If it does not receive a carrier tone within a set amount of time, it will disconnect the phone line and issues the NO CARRIER message. The actual data is transmitted from the answering modem to the calling modem via modulation of the carrier.
An example handshake of a dial-up modem. Modern dial-up modems typically have a maximum theoretical transfer speed of 56 kbit/s (using the V.90 or V.92 protocol), although in most cases, 40–50 kbit/s is the norm. Factors such as phone line noise as well as the quality of the modem itself play a large part in determining connection speeds.
The modem connects to a single computer or router, through an Ethernet port, USB port, or is installed in a computer PCI slot. The more common DSL router is a standalone device that combines the function of a DSL modem and a router, and can connect multiple computers through multiple Ethernet ports or an integral wireless access point.
With AOL Dialer set as your default dialer, you can connect to the Internet by launching most Internet applications like web browsers or AOL Desktop Gold. The Dialer will launch automatically and prompt you to sign in. Note: This method may not work with all Internet applications. To connect with the Dialer first:
Download time may take 10-15 minutes over dial-up. Call 1-888-265-5555 to order a CD for faster installation.
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