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Here's how to address conflict and shut it down with simple phrases. Related: Making New Friends as an Adult Isn’t Easy, but Luckily, We Have 102 Expert-Backed Ways To Do Just That
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Conflict resolution skills and strategies. 1. Plan ahead. Sometimes you might want to address conflict right away, but it can be helpful to avoid these types of interactions in the heat of the moment.
The method emphasizes effective communication and conflict resolution using the win-win strategy. Other skills from his program are active listening and the use of I-messages . Besides P.E.T., Dr. Gordon and his organization has introduced Gordon workshops for leaders (L.E.T.), adults (Be Your Best), youth (Y.E.T and Resolving Conflicts at ...
Parent Effectiveness Training (P.E.T.) is a parent education program based on the Gordon Model by Thomas Gordon.Gordon taught the first P.E.T. course in 1962 and the courses proved to be so popular with parents that he began training instructors throughout the United States to teach it in their communities.
Cards with basic human needs in the hands of exercise group participants. Nonviolent Communication holds that most conflicts between individuals or groups arise from miscommunication about their human needs, due to coercive or manipulative language that aims to induce fear, guilt, shame, etc.
Active Listening International Online Training Program On Intractable Conflict: Conflict Research Consortium, University of Colorado; Empathic listening skills How to listen so others feel heard, or listening first aid (University of California). Download a one-hour seminar on empathic listening and attending skills.
Fortunately, Dr. Yeilding is sharing seven direct, effective phrases for shutting down passive-aggressive behaviors and the relationship-busting effects they can have.