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Errors and Expectations devotes a chapter to eight of the (at the time) most salient considerations in basic writing. Each chapter follows a three-pronged format: first, a range of examples; second, an explanation of causes of the problems; and third, suggestions with which to approach the problems.
Expectancy violations theory (EVT) is a theory of communication that analyzes how individuals respond to unanticipated violations of social norms and expectations. [1] The theory was proposed by Judee K. Burgoon in the late 1970s and continued through the 1980s and 1990s as "nonverbal expectancy violations theory", based on Burgoon's research studying proxemics.
Predictably Irrational: The Hidden Forces That Shape Our Decisions is a 2008 book by Dan Ariely, in which he challenges readers' assumptions about making decisions based on rational thought. Ariely explains, "My goal, by the end of this book, is to help you fundamentally rethink what makes you and the people around you tick.
Expectation confirmation theory (or ECT) is a cognitive theory which seeks to explain post-purchase or post-adoption satisfaction as a function of expectations, perceived performance, and disconfirmation of beliefs. The structure of the theory was developed in a series of two papers written by Richard L. Oliver in 1977 and 1980. [1]
Disconfirmed expectancy is a psychological term for what is commonly known as a failed prophecy.According to the American social psychologist Leon Festinger's theory of cognitive dissonance, disconfirmed expectancies create a state of psychological discomfort because the outcome contradicts expectancy.
The Ingenuity Gap is a non-fiction book by Canadian academic Thomas Homer-Dixon. It was written over the course of eight years from 1992 to 2000, and was published by Knopf . The book argues that the nature of problems faced by our society are becoming more complex and that our ability to implement solutions is not keeping pace.
Psst—don’t tell Apple, but it looks like there are good opportunities for phone makers in the automotive sector. China’s Xiaomi, which alongside Apple and Samsung is among the world’s big ...
The book goes on to point out the role of bottlenecks (constraints) in a manufacturing process, and how identifying them not only makes it possible to reduce their impact, but also yields a useful tool for measuring and controlling the flow of materials. Alex and his team identify the bottlenecks in their process and immediately begin to ...