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Fix problems with third-party mail applications If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Android and iPhone apps. Gmail: Account verification via SMS or voice ... One-time password, Mobile alerts, Account verification via SMS or ... Email client access
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Use an app password If you use AOL two-step verification or an older email app, you may need to use an app specific password to access AOL Mail. Learn how to generate third-party app passwords and remember, app passwords are only valid for the app they are created for and remain valid until you sign out or remove access to the app. At that time, a new password will need to be created.
With this kind of two-factor authentication, mere knowledge of username and password is insufficient to break into a user's account - the attacker also needs knowledge of the shared secret key or physical access to the device running the Authenticator app.
Find out how to troubleshoot common issues with AOL Mail , such as signing in, password reset, spam protection, and more.