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  2. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  3. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    If you're caught in a loop where the sign-in screen keeps reappearing after you click "Sign in," you'll need to reset the "sign-in" cookie. After entering your username on the sign-in page, click Not you? Enter your username and password. Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each one:

  4. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:

  5. Fix problems signing in to AOL Mail - AOL Help

    help.aol.com/articles/fix-problems-signing-in-to...

    If Java scripting is disabled, many websites, including AOL Mail, won't work properly. Disable firewall or pop-up settings If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist.

  6. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    2. Next to "2-Step Verification," click Turn on 2SV. 3. Click Get started. 4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click Continue. 8. Enter the code shown in your ...

  7. What's a six-digit verification code — and why you should ...

    www.aol.com/whats-six-digit-verification-code...

    No one should ever ask you for a six-digit verification codenot a stranger on social media, not tech support, not even your bank. If someone does, end the conversation and block their number ...

  8. 2-Step Verification with a Security Key - AOL Help

    help.aol.com/articles/2-step-verification-with-a...

    Sign in and go to the AOL Account security page.; Under "2-Step Verification," click Turn on.; Click Security Key.; Follow the onscreen steps to add your Security Key. Add additional recovery methods in case your Security Key is lost.

  9. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper.