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However, given the true definition of availability, the system will be approximately 99.9% available, or three nines (8751 hours of available time out of 8760 hours per non-leap year). Also, systems experiencing performance problems are often deemed partially or entirely unavailable by users, even when the systems are continuing to function.
The SLA is the entire agreement that specifies what service is to be provided, how it is supported, times, locations, costs, performance, and responsibilities of the parties involved. SLOs are specific measurable characteristics of the SLA such as availability, throughput, frequency, response time, or quality.
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DWRT (99.5 FM), on-air as 99.5 Play FM (stylized as PL>Y), is a 24-hour radio station owned and operated by Real Radio Network Inc. It is one of the partner stations of Tiger 22 Media.