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A money-back guarantee, also known as a satisfaction guarantee, is essentially a simple guarantee that, if a buyer is not satisfied with a product or service, a refund will be made. The 18th century entrepreneur Josiah Wedgwood pioneered many of the marketing strategies used today, including the satisfaction-or-money-back guarantee on the ...
A money back guarantee, also known as a satisfaction guarantee, is a statement from a seller promising refunds for dissatisfied customers and is commonly used as a marketing technique to give consumers a sense of safety, especially when purchasing a new product.
eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing.
Get the item you ordered or your money back—it’s that simple. It’s automatic and covers your purchase price plus original shipping on eligible purchases* and there’s no extra fee for coverage. Follow these steps to get your refund.
It may sound scary and complicated yet many businesses effectively leverage a money-back guarantee with positive results. There are benefits for both customers and the companies themselves. By understanding how a money-back guarantee works and both the pros and cons, you can determine if your business will benefit from implementing this policy too.
Many businesses use a money back guarantee to gain a competitive edge and show consumers that they stand behind their products. This article explains what a money back guarantee is, why you should have one, whether you are legally required to...
A money-back guarantee is a pledge from a seller to refund a customer if they are unsatisfied with a product or service. Such risk-free purchases are designed to reduce buying hesitation in shoppers and demonstrate the seller’s confidence in their offering.
What Is a Money-Back Guarantee? In most cases, a money-back guarantee is a written promise or pledge, given by a business for a fixed period of time, that if a buyer is not satisfied with a product or service, they can return it (or cancel the service) and receive a refund.
With a money back guarantee in place, customers feel more comfortable with the fact that they won't be stuck with the product they're buying. Simply by offering a money back guarantee, you're letting potential customers know how strongly you believe in your product and that it really is worth the price you're asking for it.
When you offer a money-back guarantee and publicize it to your customers, you have to be willing and able to handle complaints as they come in.