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Zoom admitted that some calls in early April 2020 and prior were mistakenly routed through servers in mainland China, prompting some governments and businesses to cease their usage of Zoom. [164] The company later announced that data of free users outside of China would "never be routed through China" and that paid subscribers will be able to ...
In June 2021, Zoom acquired Kites (Karlsruhe Information Technology Solutions), an artificial intelligence-based language translation company with an aim to reduce language barriers in video calls. [55] In September 2021, Zoom's attempt to acquire contact center company Five9 for $14.7 billion was turned down by Five9's shareholders. [56] [57]
Unified Communications (UC) is a marketing buzzword describing the integration of real-time, enterprise, communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile ...
Zoom Video Communications Inc. is dropping video from its name in an AI-first rebranding effort. The company, best known for its videoconferencing, will now be known as "Zoom Communications Inc."
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Videotelephony (also known as videoconferencing or video calling) is the use of audio and video for simultaneous two-way communication. [1] Today, videotelephony is widespread. There are many terms to refer to videotelephony. Videophones are standalone devices for video calling (compare Telephone).
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