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Their customer support service is worse than one star. Some of the most intellectually challenged staff I've ever come in contact with. Took them three days to restore my Internet.
I am a long-time customer of what is now Spectrum (Charter) cable television and internet. Several months ago I decided to try Apple TV with the Spectrum DVR. It is extremely "glitchy". I need to reset the Apple TV device at least once a day. I have called the customer service number and they didn't have any long-term solutions for me.
Join the 7,382 people who've already reviewed Spectrum. Your experience can help others make better choices. | Read 21-40 Reviews out of 7,131
SpectrumVOIP service is generally good and their tech support team has been great the few times I've needed them. That said, billing / invoicing is terrible. As a small business with one phone number we get several bills per month with charges not easily traced to the original contract.
Join the 89 people who've already reviewed Spectrum. Your experience can help others make better choices. | Read 41-60 Reviews out of 84
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Do you agree with SPECTRUM (ex Graffitishop)'s 4-star rating? Check out what 9,073 people have written so far, and share your own experience.
Do you agree with Spectrum Outfitters's 4-star rating? Check out what 385 people have written so far, and share your own experience. | Read 21-40 Reviews out of 378
Do you agree with Brightspeed's 4-star rating? Check out what 6,748 people have written so far, and share your own experience.
Spectrum gets lots of bad reviews...well deserved. A so called chat line repairman promised to get my computer on line within minutes...instead my system crashed. I saved my work and files (I am a writer) with the help of good computer repair shop. I asked Spectrum to reimburse me $200 for the work.