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Active listening is a communication technique designed to foster understanding and strengthen interpersonal relationships by intentionally focusing on the speaker's verbal and non-verbal cues. Unlike passive listening, which involves simply hearing words, active listening requires deliberate engagement to fully comprehend the speaker's intended ...
It was established in 1976 as Environmental Psychology and Nonverbal Behavior, obtaining its current title in 1979. It is published by Springer Science+Business Media and the editor-in-chief is Howard S. Friedman (University of California, Riverside). According to the Journal Citation Reports, the journal has a 2017 impact factor of 1.595. [1]
Nonverbal influence is the act of affecting or inspiring change in others' behaviors and attitudes through tone of voice or body language and other nonverbal cues like facial expression. This act of getting others to embrace or resist new attitudes can be achieved with or without the use of spoken language. [ 1 ]
Dress code is a non-verbal cue that must be established by society. Hand symbols, whose interpretation can vary from culture to culture, are not innate nonverbal cues. Learned cues must be gradually reinforced by admonition or positive feedback. Innate non-verbal cues are "built-in" features of human behavior.
Classrooms develop their own ways of talking and communicating information. Once a set of verbal and nonverbal behaviors takes place in a classroom on a consistent basis, it becomes a norm or set of rules within the classroom. The following cues are nonverbal indications that give way to certain norms in the classroom: pitch; stress; inflection
Unconscious (or intuitive) communication is the subtle, unintentional, unconscious cues that provide information to another individual. It can be verbal (speech patterns, physical activity while speaking, or the tone of voice of an individual) [1] [2] or it can be non-verbal (facial expressions and body language [2]).
Subsequent studies have examined the relative impact of verbal and nonverbal signals in more natural settings. For example, a study in 1970 used video tapes to analyze the communication of submissive/dominant attitudes and found that all types of nonverbal cues, [9] particularly body posture, had a 4.3 times greater impact than verbal cues.
As previously mentioned, contextualization cues are crucial in that they are the clues that allow observers to better understand the interaction being presented. Some contextualization cues include: intonation, accents, body language, type of language, and facial expressions (Andersen and Risør 2014).