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Get help with orders, Merchant Portal, and your Merchant account.
DoorDash Merchants, find help here! Tablet And Hardware Support Opens in new window. How can I contact the Customer or Dasher through the tablet?
Get help with deliveries, your DoorDash account, or payment through our automated and live support channels.
How can I provide feedback regarding my DoorDash delivery or dasher experience? Sep 23, 2021; How can I view my delivery history with DoorDash? Dec 8, 2023; Do I get paid for cancelled orders? Dec 7, 2023; POS Protocol: How to update your DoorDash menu Dec 22, 2023; How does DoorDash work? Jul 18, 2018; Is DoorDash available in my area? May 15 ...
If you want to update your store details, such as menu, store hours, address, and giving employees account access, the quickest way is through the Merchant Portal. Below are the most commonly used functions:
Not a DoorDash Merchant? Check out your help site below! I'm a Dasher I'm a Customer. Get to Know Us
Get in touch with DoorDash Customer Support for assistance with orders, accounts, payments, and other inquiries via phone, chat, email or online form.
Access the DoorDash Merchant Support portal to manage your online business, track orders, and get customer insights.
Details of the item(s) that were damaged including proof of Dasher fault in the form of a photo of the damaged item or a detailed Customer description that clearly indicates damage caused by a Dasher. Request to prefer or block a Dasher . Recent DoorDash delivery ID or Customer name and phone number for a recent order in which the Dasher was ...
Get answers to common questions about DoorDash services, including delivery and payment issues, through their Consumer Help Center.