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Comcast has made efforts to improve customer satisfaction, including the Comcast Cares Digital Team. The Comcast Cares Digital Team began when then Customer Service Manager Frank Eliason decided Twitter would be an ideal way to communicate with customers. [10] In 2010, @ComcastBonnie won the Customer Service category at the 2010 Shorty Awards.
Gentiva Health Services is a provider of home health care, hospice, and related health services in the United States.The company is headquartered in Atlanta, Georgia.Prior to its October 2014 acquisition by Kindred Healthcare, it was a Fortune 1000 company with over $1.7 billion in annual revenue and a member of the S&P 600 index.
Xfinity Voice (formerly Comcast Digital Voice) is a Voice Over IP cable telephony service that was launched in 2005 in some markets, [75] and to all of Comcast's markets in 2006. Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [76]
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Hot on the heels of its failed merger with Time Warner Cable, Comcast is taking a different approach to bolster its business. How Comcast plans to fix its failed customer service Skip to main content
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